Our Award Winning Team in Carpentersville

Patient Care Coordinator

As a patient care coordinator, my foremost goal is to enhance the healthcare experience for patients by fostering efficient communication, implementing streamlined processes, and offering empathetic support. I am dedicated to ensuring that each patient’s journey through our healthcare system is as smooth and positive as it can be. Recognizing the crucial need for more personalized and continuous support in patient care, I collaborate closely with healthcare professionals to devise tailored solutions. My approach focuses on addressing each patient’s unique needs and circumstances, integrating these into their treatment plans to significantly improve the effectiveness and responsiveness of their healthcare experience.

“The key to growth is acknowledging your fear of the unknown and jumping in anyway.” Jen Sincero.

One of the key aspects I cherish about working here is the positive and collaborative relationship I have with my colleagues. It creates a sense of camaraderie and mutual respect that significantly enhances our work environment. Additionally, there’s a profound sense of accomplishment that comes from the projects we complete, which is incredibly satisfying. Another aspect that stands out is the plethora of opportunities for personal and professional growth. The company not only encourages but also supports continuous learning, which keeps me engaged and motivated. Lastly, the supportive work environment here is exceptional. It’s an environment that genuinely cares about the well-being and development of its employees, making it a great place to work.

What is Khulood Reading, Watching, or Listening To?

Movies:

• I LOVE Disney movies.

Shows:

• The Alchemist
• Gilmore Girls
• Friends

Outside of work, I enjoy spending time with my family and friends, visiting new places, cooking and baking, drawing, gardening, exercising.

Patient Testimonials

I sought out treatment for my BPPV (benign paroxysmal positional vertigo) while it was in an acute state. I needed more than exercises and follow-up PT. I needed help in identifying which ear and which canal were affected so that it could be addressed with the correct maneuvers. Sharon was available on day 1 for a phone consultation, with advice that got me through the night. From there she scheduled me for the next day and I began treatment. It took three visits back to back to begin to resolve the problem. On my fourth visit I was free of symptoms and had a plan for exercises going forward. My issue was a difficult one, but Sharon’s skill and compassionate care brought me through. I have great confidence in her, and, although I am not anxious to see her again too soon, I will know where to go the next time. I wish more PT centers operated like this. I had privacy, the right equipment and tests, and a warm and thoughtful person at the front door (Kay). Thank you. L K

I highly, HIGHLY, recommend Maxicare Physical Therapy and Wellness. They truly care about you as a person and your wellbeing. Kay, the receptionist, is friendly, kind and caring. Angel is very receptive to working with you on insurance related issues. Sharon, the Physical Therapist, where do I start! She is both compassionate and extremely caring. It’s obvious that she loves helping her clients be the best they can be. – Cynthia Suter